Hotel Polaris | Hotel in Colorado Springs, CO

| 9.8 (470 Reviews) |   Pet Friendly  1 Bathroom
Colorado Springs Hotel | Hotel Polaris

Hotel with Parking, Bar and Internet

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.
Change of towels is available on request.
Hotel Polaris offers 375 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and in-room fitness.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8989 N Gate Blvd, Colorado Springs, 80921, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Bathrobes
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Towels
  • Soap
  • Free toiletries
  • Shower
Bedroom
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Bed sheets
  • Heating (climate-controlled)
  • Air conditioning (climate-controlled)
  • Desk chair
  • Local maps
  • Slippers
  • Water-efficient toilets only
  • Other workout equipment
  • LED light bulbs
  • Guidebooks/recommendations
  • Turndown service
  • Water-efficient showers only
  • Safe
  • Free local calls
  • Iron/ironing board
  • Phone
  • Laptop-friendly workspace
  • Energy-saving switches
  • Desk
  • Connecting rooms available
  • Restaurant dining guide
  • Streaming fitness classes
  • Electrical adapters/chargers
Breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 40.00 per person
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Local meal delivery service
  • Champagne service
Parking
  • Free self parking on site
  • Valet parking on site (USD 35.00 per day)
Accessibility
  • Area rugs in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Hardwood flooring in public areas
  • Area rugs in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible path to elevator
  • Smooth flooring in public areas
  • Elevator door width (inches): 55
  • Smooth flooring in room
  • Well-lit path to entrance
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible concierge desk
  • Front entrance ramp
Activities
  • Zoo
  • Swimming
  • Outlet shopping
  • Mountain climbing
  • Hiking/biking trails
  • Health/beauty spa
  • Theme parks
  • Skydiving
  • Hot springs
  • Mountain biking
  • Foosball table
  • Fitness classes
  • 24-hour fitness center
  • Outdoor pool
  • Private picnics
  • Table tennis
  • Bike parking
  • Full-service spa
Entertainment
  • 55-inch Smart TV
  • Satellite channels
General
  • Conference center (26000 square feet of space)
  • Meeting rooms - 6
  • 24-hour business center
  • Ballroom
  • Reception hall
  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • English
  • French
  • Spanish
  • At least 80% lighting from LEDs
  • TV in lobby
  • Games
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Renovated entire property - December 2024
  • Fireplace in lobby
  • Communal living room
  • Romance packages available
  • Locally-owned & organized tours & activities
  • Water dispenser
  • Local artist showcase
  • Couples dining
  • Local culture & ecosystem education
  • Smoke-free property
Guest Services
  • Highchair
  • Pool gate
  • Outdoor pool
  • Turndown service
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Porter/bellhop
  • Change of towels (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Wedding services
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Pool umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • BBQ grill(s)
  • Rooftop terrace
  • Firepit
  • Pool cabanas (surcharge)
  • Pool sun loungers
Spa
  • Massage - deep-tissue
  • Ayurvedic treatments
  • Massage/treatment rooms
  • Thalassotherapy
  • Facials
  • Body scrubs
  • Massage - Thai
  • Reflexology
  • Detox wraps
  • Massage - Swedish
  • Spa open daily
  • Body treatments
  • Massage - hot stone
  • Couples treatment room(s)
  • Body wraps
  • Massage - prenatal
  • Massage - sports
  • 6 treatment rooms
  • Aromatherapy

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 1:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for usd 55.00 per night. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 40.00 per person valet parking fee: usd 35.00 per day pet fee: usd 35.00 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 55.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls and an off-leash area are available pets allowed for an extra charge of usd 35.00 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges parties and events (including family gatherings, birthday parties and weddings) are allowed on site safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tair
Sep 26, 2025 07:21:36 AM
Review Score:   10
Summary: Very clean, very roomy, grrat service
See All Reviews

Room Arrangement

Room Info Facilities
Suite, Balcony, Mountain View
Room Size: 833 square feet m2
1 King Bed
Suite, Balcony, Mountain View

General

Square feet - 833, Rollaway/extra beds (surcharge), Dining table, Ping - 23, Wet bar, Mountain view, Extra bed count 1, Square meters - 77, Separate dining area, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Suite (Superintendent)
Room Size: 1292 square feet m2
1 King Bed
Suite (Superintendent)

General

Square meters - 120, Dining table, Ping - 36, Wet bar, Location - top floor, Square feet - 1292, Mountain view, Separate dining area, No rollaway/extra beds, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Suite, Mountain View
Room Size: 849 square feet m2
1 King Bed
Suite, Mountain View

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 849, Separate sitting area, Ping - 24, Wet bar, Square meters - 79, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Suite, Mountain View (ADA)
Room Size: 888 square feet m2
1 King Bed
Suite, Mountain View (ADA)

General

Square feet - 888, Dining table, Ping - 25, Wet bar, Mountain view, Wheelchair accessible, Separate dining area, No rollaway/extra beds, Square meters - 82, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Mountain View
Room Size: 356 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Mountain View

General

No rollaway/extra beds, Square feet - 356, Mountain view, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 1 King Bed, Mountain View (Partial View)
Room Size: 333 square feet m2
1 King Bed
Room, 1 King Bed, Mountain View (Partial View)

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Square feet - 333, Mountain view, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed, Mountain View
Room Size: 333 square feet m2
1 King Bed
Club Room, 1 King Bed, Mountain View

General

No rollaway/extra beds, Club level room, Location - top floor, Square feet - 333, Mountain view, Bed count minimum 1, Ping - 9.4, Bed count maximum 1, Square meters - 30.9
Room, 1 King Bed, Mountain View
Room Size: 330 square feet m2
1 King Bed
Room, 1 King Bed, Mountain View

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Square feet - 330, Mountain view, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (ADA)
Room Size: 389 square feet m2
1 King Bed
Room, 1 King Bed (ADA)

General

No rollaway/extra beds, Ping - 11, Square meters - 36, Square feet - 389, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Queen Beds (ADA)
Room Size: 407 square feet m2
2 Queen Beds
Room, 2 Queen Beds (ADA)

General

Square feet - 407, No rollaway/extra beds, Ping - 11, Square meters - 38, Wheelchair accessible, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed
Room Size: 331 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Bed count minimum 1, Square feet - 331, Bed count maximum 1, City view
Room, 2 Queen Beds
Room Size: 358 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Square feet - 358, No rollaway/extra beds, Bed count minimum 2, Square meters - 33, City view, Ping - 10, Bed count maximum 2
Club Room, 1 King Bed
Room Size: 334 square feet m2
1 King Bed
Club Room, 1 King Bed

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Club level room, Location - top floor, Square feet - 334, Bed count minimum 1, Bed count maximum 1, City view
Club Room, 2 Queen Beds
Room Size: 355 square feet m2
2 Queen Beds
Club Room, 2 Queen Beds

General

No rollaway/extra beds, Club level room, Location - top floor, Square feet - 355, Bed count minimum 2, Square meters - 33, City view, Ping - 10, Bed count maximum 2

FAQ's

Is this Hotel Polaris pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Polaris have a swimming pool?

Yes, this Hotel Polaris has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Polaris?

Best-rates for the Hotel Polaris starts from $159 per night with includes Wheelchair Accessible, Security/Safety, Wellness Facilities, Spa, Restaurant, Barbecue/Outdoor Cooking, Air Conditioner, Parking, Bar, Internet, Laundry, Accessibility, Business Services, Sports/Activities, Fireplace/Heating, Toiletries, Guest Services, Child Friendly, Balcony/Terrace, Bedding/Linens, Entertainment, Breakfast, Kitchen, Pet Friendly, Pool with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Polaris a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Polaris wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Polaris is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Polaris?

Based on the information reported by the owner or manager, the Hotel Polaris indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Polaris?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Polaris are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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